Frequently asked questions

Talent Agent is the AI-native home base for your career. You build a structured profile from your resume, LinkedIn, and other sources, and the platform turns it into a Talent Passport - your evidence-backed snapshot of skills, experience, and goals. A private AI career coach reads from it, and you can share or refine it however you want.

Yes — the full marketplace is live. Candidates have the Talent Passport, Career Intelligence (your private AI career coach), Resume Builder, Cover Letter generation, Saved Answers, private Passport sharing, plus a personalized feed of matched roles and the application pipeline. Recruiters and hiring teams post roles, attach evaluation workflows, and review evidence-backed shortlists. Because Talent Agent is new, you'll see matches grow as more employers come online and post roles — your profile is ready the moment they do.

Job boards are listings. Talent Agent is the layer underneath: a structured profile you own, an AI coach that reads it, and tools that turn it into the artifacts you need (Passport, resume, cover letter). That same profile powers evidence-backed matches with employers — no keyword guessing.

Candidates who want to understand where they stand, sharpen how they present themselves, have a private AI coach that knows their work, and be discovered by employers on matches that actually fit. Recruiters and hiring teams who want a ranked shortlist with the reasoning attached instead of reading 250 resumes.

AI does the structured work behind the scenes: extracting a profile from your resume, scoring profile strength, generating Career Intelligence reads, drafting tailored resumes and cover letters, and finding evidence gaps to close. Every AI output is grounded in your profile and traceable back to it.

Start by uploading a resume - the platform will extract a structured profile from it. The profile goes well beyond a document: it captures your experience, skills, goals, and preferences in a format the AI can actually reason about. You can also connect LinkedIn, GitHub, and answer follow-up questions to tighten the picture.

Your Talent Passport is the evidence-backed home for your career - skills with proof behind them, your work and impact, what you're aiming for next, and a profile-strength score that tells you where you stand at a glance. It lives in your account and is the page most candidates spend the most time on.

Career Intelligence is your private AI career coach. It reads your profile and gives you three things: a Snapshot of how you're positioned, a Job Fit read for any job description you paste in, and a Growth Plan toward a target role. Everything is qualitative (strong / developing / needs improvement) and lives entirely in your account.

Yes - from Settings - Sharing, you can generate a private link to your Talent Passport. You pick which sections to include, whether to mask contact info or compensation, when the link expires, and you can revoke it anytime. Share links aren't indexed by search engines or surfaced anywhere public.

Yes. Resume Builder turns your profile into an ATS-friendly resume in your choice of template and tone, and can be tailored to a specific job description. Cover Letters drafts a job-specific letter grounded in your profile, with refinement controls, ATS keyword coverage, and PDF/DOCX export.

Your profile is scoped to your personal account. Nothing about you is broadcast publicly or surfaced in search engines. Recruiters who match with you see your structured Passport and your match score — but never your name, email, phone, or contact info until both sides flag Interested. Visibility controls (pause profile, hide from current employer, anonymous preview, require intro approval) apply to every discovery surface in real time.

GitHub analysis is held in a separate, isolated module - it never silently boosts your main skills list or merges into your profile. You can opt in to copy specific GitHub-derived skills into your profile from Data Sources, or disconnect GitHub at any time.

Recruiters who want to talk to you flag your match as Interested on their end. Until you flag interest back, they cannot see your name, email, phone, or direct contact info — only your structured Passport and the match score. Once you flag interest, both sides see each other and a private message thread opens. Talent Agent is brand new, so the volume of recruiter interest grows as more employers post roles.

When you publish a role, the platform runs every relevant candidate's Talent Passport through the must-have rules you set (work authorization, location, comp range), scores them across the dimensions on your evaluation workflow (skills, experience depth, screening signal, trajectory fit), and surfaces a ranked shortlist with the reasoning behind every score. You see strengths, gaps, and the screening conversation behind each candidate.

Only after BOTH sides have flagged Interested on the match. Before mutual interest, you see the candidate's structured Passport and match score but not their name, email, phone, or direct contact info. After mutual interest, identities reveal on both sides and a private message thread opens.

Sign in to your recruiter account and choose Create a job. You can describe the role conversationally or fill the structured form — either way, the platform turns it into a job + an evaluation workflow your team can tailor per role without touching the underlying template.

Recruiters and hiring teams sign up at the recruiter signup page. New accounts go through a quick platform-admin approval before recruiter surfaces are unlocked — this keeps the marketplace clean during the launch period. We typically approve within one business day.

It confirms the address is real and reachable before any data is associated with it - important because matches, messages, and password resets all flow through email. New accounts can't sign in until verification is complete.

Check your spam folder for a message from noreply@usetalentagent.com. If it's still not there, request a new link from the confirmation page (or the sign-in page). Verification links expire after 24 hours and each link can only be used once.

Click "Forgot password?" on the sign-in page and enter your email. If an account exists, you'll receive a single-use reset link. It expires after 15 minutes. Completing the reset signs you out of every device so a stolen session can't outlive the password.

Yes - change it from the settings page while signed in. Your current device stays signed in; every other session is revoked.

Only you, by default. Your profile, Passport, source documents, and Career Intelligence reads are scoped to your personal account. Nothing about you is broadcast publicly, indexed by search engines, or shared with employers unless you explicitly choose to share it.

From Settings - Sharing you can create a private link to your Talent Passport. Per link you choose which sections are visible, whether to mask contact info or compensation, and when it expires - and you can revoke it at any time. Links are marked 'no-store' and 'noindex' so they shouldn't be cached by browsers or indexed by search engines.

From Settings - Availability & visibility you can pause your profile (excludes you from new discovery), hide from your current employer, require anonymous preview until you opt in, and require an intro approval before any identity is revealed. These apply across every discovery surface in real time.

Your profile data is used to power features in your own account: building your Talent Passport, generating Career Intelligence reads, drafting resumes and cover letters, and running your AI assistant. It is not sold, not used for advertising, and not used for purposes outside the platform.

Every uploaded file is scanned for malware before it's processed and encrypted at rest in object storage. We don't upload your original files (PDFs, DOCXs) to third parties - we extract their text within our own systems first. That extracted text is then sent to our AI provider (currently OpenAI) to build your structured profile and power generated outputs; under our agreement it is never used to train AI models, and the provider retains it only briefly (up to 30 days) for abuse monitoring before deleting it.

Yes - in transit and at rest. All traffic to the platform runs over HTTPS/TLS with HSTS enforced, so data moving between your browser and our service is encrypted. Stored data - your profile, documents, and database records - is encrypted at rest with AES-256.

No. Your data is never used to train AI models. To run the platform, we send your data - including the text of your resume and your structured profile fields - to our AI provider (currently OpenAI) so it can extract your profile, generate Career Intelligence reads, and draft resumes and cover letters. Under our agreement with that provider, your data is not used for training and is not sold; the provider may retain it briefly (up to 30 days) to monitor for abuse, after which it is deleted.

When you use the 'Was this helpful?' thumbs on an AI block or send us a note from the Help Center, we save your rating, the page you were on, and any comment you wrote. We use it to improve the product and never share it back to anyone you're talking to on the platform.

Yes. You can enable two-factor authentication (2FA) with any standard authenticator app from your account settings. Once on, sign-in requires your password plus a time-based code, and we issue one-time recovery codes in case you lose your device.

Account deletion removes your profile, source documents, and extraction artifacts. Any share links you've generated are revoked at the same time and stop working immediately.